1. First Union Territory to Integrate Land Registration with Mutation

In the realm of digital transformation, where technology is reshaping governance and public services, the Andaman and Nicobar Islands have taken a pioneering step. It's a move that not only enhances efficiency but also sets a precedent for other regions to follow suit. Imagine a seamless process where land registration and mutation procedures are integrated into a single, user-friendly online platform. This integration streamlines bureaucratic processes, reduces paperwork, and minimizes the need for physical visits to government offices. For residents and property owners in the Andaman and Nicobar Islands, this means quicker and more transparent transactions, whether they are buying, selling, or inheriting property.

2. eDistrict - A Unified Gateway to Government Services

The Andaman and Nicobar Islands have embarked on a journey towards enhancing public service delivery through the innovative eDistrict Portal.

The E-District Portal of Andaman and Nicobar Islands serves as a digital gateway through which residents can access a range of government services conveniently from their homes or workplaces. From applying for certificates to availing welfare schemes, the portal aims to streamline service delivery and reduce bureaucratic hurdles.

The E-District Portal of Andaman and Nicobar Islands exemplifies the convergence of technology and governance. It integrates services from multiple departments, including Revenue Department, Social Welfare Department, Police Department, Civil Supplies Department, Health Department, etc.

3. Digitization of Land Records

After digitizing land records, several significant benefits and opportunities emerge that can transform how land management is conducted. Digitization makes land records readily accessible to the public, landowners, and government agencies. This accessibility reduces bureaucratic hurdles and corruption by enabling transparent transactions and easier verification of ownership. Citizens can access records online using Dweep Bhoomi portal, reducing the need for physical visits to government offices and eliminating delays caused by paperwork or misplaced documents. This transparency fosters trust between citizens and government bodies, promoting a more efficient and accountable land management system.

Dweep Bhoomi provides for issuance of “Form – F” extract for a given piece of land to the citizen. The form of extract provides the right of ownership of the land to the individual and is equivalent to Record of Right (ROR) elsewhere in the country.

4. Online Web Portal for Mutation & Demarcation

The Department of Revenue, A & N Administration has introduced an online system for Mutation and Demarcation applications to better serve the citizens enabling them to apply online for the services. This digital platform streamlines and automates the process of updating land records, allowing property owners and stakeholders to submit mutation requests, track their status, and view updated Record of Rights (Form-F) with ease. By integrating spatial data and administrative records into a centralized database accessible via the internet, the portal enhances transparency, reduces bureaucratic delays, and minimizes the potential for errors associated with manual data entry. Moreover, it empowers government agencies to efficiently manage land parcels, ensure compliance with zoning regulations, and support urban planning initiatives. Ultimately, the online web portal for mutation and demarcation not only modernizes land governance practices but also promotes accountable and responsive public service delivery in land-related matters. The portal’s landing page is as follows:

APPLICATION FLOW:

1. MUTATION

2. DEMARCATION

HOW TO APPLY:

A training cum demo for Revenue officials and CSC Operators on newly developed Online Services for Demarcation and Mutation was also conducted. The officials of remote locations attended the sessions through video conferencing.  A detailed presentation of the online modules for applying for Mutation and Demarcation was provided, followed by a question answer round. The portal was launched on 01^st July, 2024.

The online portal's launch represents a strategic move towards embracing digital transformation in public service delivery. By digitizing the mutation and demarcation processes, government agencies can harness the power of data analytics and real-time monitoring to improve decision-making and resource allocation. This shift not only aligns with global trends towards e-governance but also positions the region as a leader in leveraging technology for effective land administration. As stakeholders adapt to using the portal, there is potential for further innovations and enhancements that could continue to optimize land governance practices and enhance overall service delivery for years to come.